In the last article we looked at problem solving for the first three steps of the process. Now we will look at Steps 4 and 5, but first here are some key things to keep in mind. A concise document is ...

If there are nine people in a room and every person shakes hands exactly once with each of the other people, how many handshakes will there be? How can you prove your answer is correct using a model ...

“I don’t have enough time.” “I have too many meetings.” “My experience tells me this project is doomed.” Sound familiar? You may have heard this common refrain, or some variation, at work. And it’s ...

Before starting the problem solving model some pitfalls must be discussed. A lack of concise documentation, a lack of sense of urgency, individual versus team resolution development and a ...