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For the modern enterprise, providing delightful customer experiences may be an all-encompassing task, but obsessing about customers is well worth the effort. Forrester research reveals that ...

This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter’s approach. Amazon was the first company to ...

Headless digital commerce is growing in popularity because it enables companies to integrate commerce capabilities into custom front-end solutions. But as the number of channels for a commerce ...