The Amazon Echo can be a handy accessory to have in your home, but there are common problems that can pop up. Here's how to ...

Did you just get an unwelcome Amazon Alexa Plus upgrade? Find out why it happened and how to revert back if you don't like it ...

A federal judge has ruled Alexa users nationwide can sue Amazon in a class action over privacy concerns. Plaintiffs allege Amazon secretly recorded conversations beyond Alexa’s intended commands.

Amazon employees beta-testing Alexa+ vented frustrations on an internal Slack, highlight the continuing headaches behind Amazon's rollout of Alexa+.

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If you have an Amazon Echo device, you know it responds to the wake word, "Alexa." But did you know it's always listening? And now, Amazon is making changes to how those recordings are handled, ...