Ever have questions about a product you see at Amazon that aren't addressed or easily found in the description or customer reviews? Well, now Amazon is tapping into AI to try to respond to your ...

Amazon’s AI-powered shopping assistant Rufus is now available to all U.S. customers. The company made the announcement just in time for its annual Prime Day deals blowout on July 16 and 17. “Rufus is ...

Asking for more information in Amazon’s app might pull up an AI-generated response. Asking for more information in Amazon’s app might pull up an AI-generated response. is a reporter who writes about ...

Thousands of Amazon workers lost their jobs this week. The layoffs were a major shake-up at the tech giant and could be a sign of things to come in the age of AI. BI correspondents answered your ...