If you frequently shop on Amazon or use their various services, you may find yourself in a situation where you need assistance but it’s not entirely clear how to reach out to their customer service ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

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Dear John: I would like to add my tale of woe to your recent article about Amazon customer service. On March 7, 2019, I received two pieces of mail. The first was a notice from Amazon stating that I ...

November 24, 2023 Add as a preferred source on Google Add as a preferred source on Google Black Friday has always been chaotic and its migration from an in-store stampede to online event hasn’t done ...