If you've got a problem with an Amazon.com (AMZN) order and need to reach customer support, you're just the kind of person criminals are eager to speak to. A recent scam targets customers who want to ...

While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. Sometimes it's just a question about an ...

Amazon's help page has enough information to answer your questions about the service. However, you may need to contact an Amazon representative to resolve problems with your new Amazon Echo Dot ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...