To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...

Did a pair of shoes you got for Christmas not fit quite right? Or, did you get a book that you already read and want to exchange it for the a different one you have saved on Goodreads? Returns and ...

Retailers face a dilemma when it comes to returns. They want to have a customer-friendly policy, but they don't want their businesses to be taken advantage of. Returns cost money as, in many cases, ...