Major retailers quietly resell customer returns at steep discounts — Many returned items are barely used, but stores would ...

Have you heard about the secret Amazon return blacklist? They're quietly banning people who return "too much" — but just how much is too much?

Amazon's distribution network operates on a scale that's almost incomprehensible. The e-commerce juggernaut ships up to 25 million packages each day, and during the holiday season that number rockets ...

Amazon has begun warning users more clearly that certain shopping behaviours can put their accounts at risk of being blocked.

Shoppers will have extra time to return gifts this holiday season as Amazon expands its return window to make shopping online “as seamless and worry-free as possible.” According to the Seattle-based ...

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon ...

Amazon.com Inc. has reached a settlement, which plaintiffs counsel estimates to total $1 billion, in consumer fraud class ...

Amazon will pay $309 million to settle a class action lawsuit filed in 2023 that accused The Everything Store of wrongly ...

A California artist bought an item from Amazon that she believes is “clearly used.” This experience changed her opinion on how the online retailer handles returns. TikTok creator Krysten ...