The lawsuit, filed in 2023, alleged that Amazon caused "substantial unjustified monetary losses” for consumers who returned an item but were still charged for it.

Amazon has agreed to a settlement of over $1 billion, which includes contributing $309 million into payouts for affected customers over incorrect refunds.

Amazon has agreed to pay $309 million and provide other benefits in a class action settlement with customers who claimed they ...

Some of America’s top retailers are busy with a new strategy when it comes to the return of products. Walmart and Amazon, two of the retail giants, are among the two that are changing the process of ...

Add Yahoo as a preferred source to see more of our stories on Google. Hands holding two Amazon Fresh bags - Ablokhin/Getty Images If you order something from Amazon and don't want it, the return ...

View post: Popular Superfood Brand Recalls Select Chia Seeds Nationwide —What Consumers Need to Know Amazon extends holiday return window for most items bought Nov. 1–Dec. 31 until Jan. 31, 2026. Some ...

Amazon wants its customers to have an easy shopping experience by offering an extended return window this holiday season. Most items ordered between Nov. 1 and Dec. 31 can be returned through Jan. 31, ...

Did procrastination get the best of you for holiday returns? Fortunately, Amazon made returning a bit more stress-free and convenient this year. But, customers should not wait much longer to make ...

There’s a good chance that the next time you buy something from a third-party seller on Amazon and you’re not happy with your purchase, the company will tell you “Nevermind, just keep it” instead of ...

The internet is awash with stories about Amazon closing shoppers' accounts for having too many product returns, and of other businesses denying returns, but when should you worry? There can be ...

Seventeen percent of purchases made in 2022 were returned — and new return fees are the result. Eighty-one percent of surveyed retailers have begun charging for at least one return method in the last ...

Many Illinois retailers offer extended holiday return windows for items purchased in late 2025. Most stores, including Amazon, Target, and Walmart, require proof of purchase for returns. Return ...