Hands-down, one of the most impressive features we saw during a demo of Amazon’s soon-to-launch Fire Phone was Firefly, Amazon’s answer to real-time discovery. At first, it just sounded like a ...
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Inside Amazon’s ‘Iliad Flow,’ the deceptive UX at the center of its federal trial
If you’ve ever tried to end your Amazon Prime subscription, you may have found yourself embroiled in a disorienting multistep process that felt more like a choose-your-own-adventure than a simple ...
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