Amazon will pay $309 million to settle a class action lawsuit filed in 2023 that accused The Everything Store of wrongly ...

Amazon.com (NasdaqGS:AMZN) agreed to a $309 million settlement over alleged issues with its U.S. returns and refund practices, affecting millions of customers. The company announced major layoffs that ...

Amazon has begun warning users more clearly that certain shopping behaviours can put their accounts at risk of being blocked.

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon ...

Amazon has agreed to pay an additional $309.5 million to consumers as part of a wide-ranging settlement over claims that customers were not properly refunded for returned products. The deal pushes the ...

Amazon.com Inc. customers are suddenly getting refunds for products they purchased and returned as far back as 2018, along with apologies from the online retailer after it discovered “unresolved” ...

It’s hard to imagine life without online shopping. We've grown so accustomed to ordering everything from groceries and shoes to electronics and pet food with a few quick taps on our phones that it's ...

It's great to get a gift. What's even better? Exchanging that gift for one that fits better or something you actually wanted. As the annual holiday gift exchanges wind down, it's time for the second ...

There’s a good chance that the next time you buy something from a third-party seller on Amazon and you’re not happy with your purchase, the company will tell you “Nevermind, just keep it” instead of ...

An Amazon seller has shocked internet users after revealing what happens with incorrect returns, and why customers can "do whatever they want." Rebecca Martinez, 26, has spent the last three years as ...

Amazon and FedEx reportedly weighed teaming up on returns last year. The companies engaged in talks early last year but didn’t ultimately emerge with a partnership in place, The Wall Street Journal ...