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Teenagers no longer answer the phone: Is it a lack of manners or a new trend?

Teenagers can seem to have their phones glued to their hands—yet they won't answer them when they ring. This scenario, which is all too familiar to many parents, can seem absurd and frustrating, or ...

You should just call people on the phone

As a journalist, cold calling people is part of the job, as well as answering calls from unknown numbers. So, as a veteran of the cold-call art, let me give you my simple, polite tip: Just say, "Is ...
WRAL

Social Security says agents answer the toll-free phone line in 8 minutes, on average. Here’s why that’s misleading

(CNN) — As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. (CNN) — As Social Security Commissioner ...
PC Magazine

Is That Your Delivery Driver Calling or a Phone Scam? Don't Pick Up Until You Read This

These simple rules help you decide when to answer the phone—and when to let it ring. I review privacy tools like hardware security keys, password managers, private messaging apps, and ad-blocking ...
ABC12

Social Security says agents answer the phone in 8 minutes on average

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. "We had a bold goal of single-digit wait time on ...