Apple is undergoing some staffing changes that include the elimination of social media support staff. As a result, Apple will soon no longer provide customer support through X/Twitter, YouTube, and ...

Apple has released AirTag 2 with a wider tracking range, sound alerts, and location sharing while keeping pricing and design unchanged globally.

Apple this week stopped providing human technical assistance via direct messages on X, formerly known as Twitter, in a shift away from social media support. As of October 1, customers who send a ...

In recent years, apple cider vinegar has caught the attention of wellness influencers and naturopaths alike, and if you’ve been tempted by its potential benefits for health, you might be wondering if ...

We've been seeing signs of an upcoming chatbot-based support feature in the Apple Support app, and it turns out it's already in testing. Some iPhone users have access to an early preview of the ...

Apple customers seeking help through the iPhone maker's support pages are occasionally seeing errors when looking for answers, in what seems to be a minor web server issue. Users visiting Apple's ...

A limited number of Apple support staff are reportedly using an internal AI tool to help answer customer questions. The tool is reportedly known as Apple Ask. The ChatGPT-style tool lets advisors ...

Apple is planning to add support for RCS 3 in iOS 26, a move that could improve messaging capabilities between iPhones and ...