Apple is undergoing some staffing changes that include the elimination of social media support staff. As a result, Apple will soon no longer provide customer support through X/Twitter, YouTube, and ...

After implementing an AI chatbot in the Apple Support app to help customers a few weeks ago, the company is taking their AI chatbot push a step further. With Asa, Apple retail employees will now be ...

Apple today updated its Apple Support app, bringing iOS 26 compatibility, as well as a few under-the-hood improvements. Since the release of iOS 26, Apple has been rolling out updates to several of ...