Best Buy has become the latest major retailer to support Apple Business Chat, allowing customers to ask questions with stores in a similar way to standard iMessage conversations. Apple Business Chat ...

Jake Peterson is Lifehacker’s Tech Editor, and has been covering tech news and how-tos for nearly a decade. His team covers all things technology, including AI, smartphones, computers, game consoles, ...

Rogers is another app that now supports Apple Business Chat, Apple’s service launched in 2018 that is slowly getting more business adopters. As first spotted by iPhone in Canada, when the user texts ...

Apple has introduced five new group-focused features in the Messages app with iOS 26. The update improves everyday group ...

The service is available to iMac customers who bought their machine in past 90 days or purchased an extended warranty. During her years at CNET News, Ina Fried changed beats several times, changed ...

Apple is undergoing some staffing changes that include the elimination of social media support staff. As a result, Apple will soon no longer provide customer support through X/Twitter, YouTube, and ...

Apple is testing a new chat support service for customers of its consumer-based iMac computer. The service, according to Apple, is available 24-hours a day, 7 days a week. To qualify for the service ...