Today, Aspect Software will merge with Noble Systems of Atlanta Georgia, to form AlvariaTM, (pronounced: ahl-vahr-ee-uh), a new global company delivering optimized customer experience and workforce ...

PHOENIX, Arizona – January 2, 2019 – Aspect Software, Inc. (“Aspect”), a leading provider of fully integrated customer engagement, workforce optimization, and self-service solutions, today announced ...

Aspect Software will merge with Noble Systems to form Alvaria, a provider of customer experience and workforce engagement software and cloud services technology solutions. Abry Partners is now the ...

use of an Aspect solution. The theme of this year’s event was “Momentum” which emphasized the importance of specific moments within the customer journey that are essential in keeping the customer ...

Integration brings Aspect’s enterprise-class Workforce Optimization to Amazon Connect cloud-based contact center Helps Amazon Connect users easily and accurately forecast and schedule agent staff ...

Big Blue plans to bring aspect orientation, a technique that has been the subject of theoretical work for years, to commercial products this year and next. Martin LaMonica is a senior writer covering ...

Overview -- U.S. contact-center software provider Aspect Software's revenues and profits experienced a greater-than-expected decline during the past two quarters, resulting in higher-than-expected ...

Aspect Software will merge with Noble Systems and the two will form a new company: Alvaria, a provider of customer experience and workplace engagement tools. Private equity firm Abry Partners ...