Satisfaction with the claims process among those who filed an auto claim in the past year improved by eight percentage points to 81% between 2023 and 2025, indicating the insurance industry has ...

Learn how to file an auto insurance claim effectively after an accident. Discover steps for handling claims, dealing with ...

A data-driven approach to integrating AI into the inner workings of a complex process like insurance claims can rapidly ...

The times have not been kind to the auto insurance industry. The volume of vehicle collisions is returning to pre-pandemic levels and, when combined with all-time-high repair costs, historic backlogs ...

In the past, the auto insurance industry was all about paperwork and drawn-out processes. But now, things are changing fast thanks to technology. At the heart of this transformation is the emergence ...

This eight-percentage-point increase from 2023 marks a recovery from pandemic-era supply chain disruptions that hampered ...

WESTLAKE VILLAGE, Calif., Oct. 27, 2014 /PRNewswire/ -- Auto insurance companies' focus on their customers during the claims process is reflected in the continuing improvement in satisfaction, ...

The auto insurance industry is going through a major transformation. At the heart of this change is artificial intelligence. This powerful technology is quietly reshaping how insurers operate and how ...

See how rates, coverage and quality compare.

Learn how private-passenger auto insurance risk profiles assess driver risk, categorizing policyholders into preferred, ...