TROY, Mich.--(BUSINESS WIRE)--Auto insurers have been fighting two major headwinds ever since the pandemic: rising costs and longer repair cycle times. This year, according to the J.D. Power 2024 U.S.

Long repair-shop backlogs and lingering parts shortages have caused the average auto insurance repair cycle time to reach 23.1 days this year, up by 6.2 days from 2022, and more than double the ...

While auto repair cycle times have improved, rising repair costs and increased premiums are impacting customer satisfaction, especially as many policyholders face additional costs following claims, ...

Auto-Owners has the second-lowest customer complaint ratio according to data from the National Association of Insurance Commissioners (NAIC) and below-average senior auto insurance rates. It also has ...

FOSTER CITY, Calif.--(BUSINESS WIRE)--Insure.com has released its Best Insurance Companies for 2025 rankings, marking the 13th year Insure.com, the comprehensive consumer resource for insurance data ...