Twilio Taps Genspark AI To Deepen Role In Phone Automation

Twilio (NYSE:TWLO) is powering Genspark's new "Call for Me" AI agent for automated phone calls. The partnership supports multilingual, AI driven conversations and complex phone based workflows for ...

Rocket CRM Details Continued Development of Missed Call Text Back Functionality to Support Structured Business Communication

Los Angeles, California - January 12, 2026 - PRESSADVANTAGE - Rocket CRM has announced continued development and ...
The Florida Times-Union

Rocket CRM Rolls Out Automated Missed Call Text-Back Feature to Transform Lead Engagement

Rocket CRM has announced the launch of an innovative communication tool designed to address missed customer interactions, further enhancing operational efficiency for businesses of all sizes. The ...

Call screening is aggravating the rich and powerful

Thanks to a new iPhone feature, everyone now has an executive assistant in their pocket to filter unwanted calls.
Well+Good

The art of completing a phone call with an automated voice system—without having a meltdown

Recently, in the midst of step three of my health-insurance company’s automated customer service system to get my call directed to the correct department, I got sassed. “I’m sorry, you seem to have ...
QSR magazine

Are Automated Phone Systems the Answer to Restaurant Staffing Shortages?

As labor costs rise and customer expectations evolve, QSRs are increasingly adopting voice AI technology to streamline operations and improve the experience for both guests and employees. The ...
Becker's Hospital Review

Study: Manual Phone Calls Reduced Patients’ Missed Appointments More Than Automated Reminders Did

Making manual phone call reminders to patients prior to their appointment was more effective in reducing nonattendance than sending automated reminders, according to a study published in the Journal ...