LG&E and KU launched new proactive power outage alerts this week that send automated text messages or phone calls when an ...

With a potentially historic blast of winter weather approaching Kentucky this weekend, Kentucky Utilities has launched a new ...

Rocket CRM has announced the launch of an innovative communication tool designed to address missed customer interactions, further enhancing operational efficiency for businesses of all sizes. The ...

Carrier equipment costs have declined rapidly for years because virtually all third tier carriers have few real subscribers in the traditional sense. There are plenty of access ports – the ports that ...

Recently, in the midst of step three of my health-insurance company’s automated customer service system to get my call directed to the correct department, I got sassed. “I’m sorry, you seem to have ...

Have you ever found yourself repeating the words "speak to a human please" while on the phone with customer service? If so, you're among the roughly 70% of Americans who find interacting with ...

If you are interested in learning more about how you can automate ChatGPT to make phone calls for you this quick guide will show you how. By integrating ChatGPT-4 with telephony services to enable ...

Los Angeles, California - January 12, 2026 - PRESSADVANTAGE - Rocket CRM has announced continued development and ...