This statement is the premise behind behavioral interviewing, an interviewing technique created in the 1970s by industrial psychologists. This style of interview is becoming popular with employers, ...

When heading into an interview, candidates must prepare for any question thrown at them. Many candidates prepare to speak about their past experience and how it fits into the role, but many forget ...

Imagine you are in a job interview for a position and the first question to you is: "Tell me about a time you provided exceptional customer service. What made it exceptional?" This is the go-to ...

Sorting through job candidates can be both exciting and daunting for new recruiters and HR managers. As these staff members seek to find the best talent to fill roles within their company, they'll ...

We’ve all used behavioral interview questions—questions that ask job candidates to recount a past experience so we can assess their likely future performance. In theory, behavioral interview questions ...