Which answering machines are best? Talk to the younger generation today, and they might not even know what an answering machine even is, but this device isn’t obsolete quite yet. If you have a ...

A founder I worked with a few years ago ran a growing legal-tech startup that was drowning in inbound calls. Their sales team was stretched thin and their lone receptionist couldn’t keep up. Clients ...

A few years ago, I was working with a mid-size restaurant group that had grown fast: six locations, steady traffic, and a solid reputation. But the call handling? It was chaos. Hosts were juggling ...

Artificial intelligence has infiltrated just about every component of the CRM technology stack, and outbound call centers are now starting to benefit from it as well. AI-driven answering machine ...