PALO ALTO, Calif.--(BUSINESS WIRE)--Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, today announced ...

There’s a lot that goes into evaluating AI CRM, which is why we’ve done some in-depth research on some of the best options to choose from. Click on the links below to get a thorough look at these ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...

AUSTIN, Texas--(BUSINESS WIRE)--NinjaOne ®, a leading IT platform for endpoint management, security, and visibility, today announced it won the SC Award for Best Customer Service. The SC Awards ...

As the Q3 earnings season wraps, let’s dig into this quarter’s best and worst performers in the sales software industry, ...

Klaviyo Inc. (NYSE:KVYO) is one of the best US stocks to buy under $50. On January 12, Cantor Fitzgerald reiterated an ...

Best Buy is expanding its partnership with Google Cloud to leverage generative AI technology for new customer service tools. The retailer also is working with Google Cloud and Accenture to develop new ...