As much as hospital executives would like to bill their patients quickly, healthcare’s billing processes are complicated and ...

Patients satisfied with hospital billing processes are five times more likely to recommend the hospital to a friend, according to a study by cash flow management company Connance released yesterday.

With the rise in high-deductible health plans, patients are shouldering a greater portion of the cost of their medical care. As payment responsibility falls increasingly to the patient, it’s vital for ...

A survey of privately and publicly insured individuals highlights the need to improve the healthcare financial journey. Many patients are at their wits' end when trying to correct a billing error—an ...

In 2020, the federal government signed into law the Surprise Billing Act, officially known as the No Surprises Act, (the “Act”) in an effort to address surprise medical billing and establish certain ...

Only 21 percent of patients engaged with the business office after discharge are completely satisfied with the hospital billing process, according to Connance’s 2011 Consumer Impact Study. The survey ...

An overhaul of the facility's practice management system helped stabilize its finances. Financial stability is a concern for many providers and it’s no different for central Alabama-based UAB Selma ...

The 43-day shutdown of the U.S. government in October and November 2025 complicated lots of things for lots of people, and ...

Competition among companies in the Information Age has become fierce. It’s not for the faint-hearted and, if yours is a company that has been in business more than 20 years, watch out: the “disruptors ...