Disclaimer: this is not an ad for Obsidian. Onboarding to a new company is hard work. Keeping all the information straight is its own work stream that deserves thought and attention. Countless names, ...

If you are interested in building your very own AI chatbot and assistant that has access to a custom knowledgebase so that it is perfectly tailored to your exact requirements. It might be worth your ...

Ever spend much too long trying — and failing — to rediscover articles you’ve partially read? This reporter’s been there, and it seems I’m not the only one. According to a 2021 Carnegie Mellon study ...

How to Make a Call Center Knowledge Base Reps Actually Use Your email has been sent A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource ...

Is the time right for a unified lexicon of known tactics, techniques and procedures (TTP) used by insiders who opt to break trust with their employers? MITRE thinks so and has positioned itself to ...

A knowledge graph provides the associations between resources in a potentially complex information space. There is an intriguing fallacy (what I call the disconnected data fallacy) that seems ...

AI agent fervor has permeated the software development world. But, we’re no longer talking about a singular, all-knowing AI. Rather, emerging agentic workflows rely on multiple specialized agents ...

YouTube is full of great educational content, it’s my go-to for watching tutorials and any useful talks. But it’s easy to forget what I watched after closing the tab, and then it’s just onto the next ...

Since its launch in 2017, ClickUp has become a popular and well-funded productivity tool. And like all productivity tools, the ClickUp team has also heard the siren song of artificial intelligence.