Seventy nine percent of business and IT leaders expect to see efficiency gains of at least 25% from the fusion of AI and process automation, according to a recent survey conducted by my company.

Kore.ai Inc. is doubling down on artificial intelligence agents with the launch of a new, “no-code” platform for creating customized models that can automate knowledge-intensive operations. The ...

The companies that will thrive in 2026 have one thing in common: They’re automating the time-drains holding others back. Business automation uses technology to handle repetitive tasks ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Business process automation (BPA) is undergoing a major evolution in the ...

Abu Dhabi-based AppliedAI, which prides itself on being “the world’s most boring AI company,” today announced the global availability of its compliant agentic business process management tool Opus, ...

SAN FRANCISCO--(BUSINESS WIRE)--Bonitasoft, the leading open-source digital process automation company, today announced the first delivery of Self-Contained Apps technology in their revolutionary new ...

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When used for customer service, IPA enhances the customer experience with quick response times, round-the-clock availability, and virtually no human errors. Intelligent process automation (IPA) blends ...

Mavim’s Caroline Broms outlines the use cases and differences between automation and hyperautomation. Automation and hyperautomation are cut from the same cloth. Each solution gives businesses exactly ...

Ages ago, I advocated for the business process expert - and got it wrong. But process mining and execution tools like Celonis and SAP Signavio bring back the old debate: we need process experts, not ...