Zapier reports that digital transformation reimagines business operations using technology, focusing on customer needs and cross-team collaboration.

Editor’s note: This is the first article in a six-part series. The second part, which covers firm strategy, is also in this issue. “Change always comes to us from the outside in, forcing us to react, ...

Digital transformation, cloud monetization and the subscription economy are more than just buzzwords. Each of these concepts represents a distinct facet of modern business strategy, but their ...

The onslaught of client requests related to COVID-19 overwhelmed many small firms, creating a new norm that didn’t ease at the same pace as the pandemic. “Helping our clients prepare those PPP ...

Value orchestration is the operating model for a successful business transformation Your email has been sent It’s maddening. You plan a game-changing business transformation that taps the power of the ...

Transformation programs have become ubiquitous, with more than one-third of large organizations engaged in some form of transformation at any given time. But the conventional model that most companies ...

Too many organizations today are still failing to get their business transformation process right. Often, they delay them too long and then when they do run with a project, they find it fails to ...

With the average return on equity (ROE) for the top 250 banks globally (by total asset) was at 6.29% in 2020, digital transformation to improve customer service and reduce costs is imperative, ...

Approach it as you would any innovation challenge. by Ivanka Visnjic, Felipe Monteiro and Michael L. Tushman “Many global companies have made public commitments to sustainability targets. In almost ...

FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, was recognized as an ...

BOSTON--(BUSINESS WIRE)--Akili, Inc. (Nasdaq: AKLI), a leading digital medicine company, today announced its strategic plan to transition from a prescription to a non-prescription business model. The ...