Almost 31,500 units of the 2024 model year Mazda CX-90 and 2025 model year Mazda CX-70 have been hit with a safety recall stateside. Improper powertrain and engine control module software may result ...

The incident highlights the profound reliance on IT infrastructure and underscores the urgent need for robust system resilience and contingency planning. The unprecedented global IT outage on the ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced the launch of CXone Mpower, bringing the entirety of CXone together with Copilot, Autopilot and Actions to create the world’s first ...

Users never enter the same information twice and they can manage entire projects from sequencing and motion control programs to configuration of field network devices without leaving the operating ...

Technology has provided us with several excellent driver safety aids but they’re still far from perfect. In the case of nearly 10,000 Mazda CX-90 SUVs, automatic emergency braking software might ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that the full power of CXone is available as an EU Sovereign Cloud Platform. CXone is the industry leading CX cloud platform with ...

SAP, the company traditionally known for its database-management, ERP, back-end enterprise software, continued its five-year foray into the world of customer experience software today. The company ...

Our customers tell us that exceptional customer experiences (CX) are paramount today. Smaller organizations, however, often need more resources to deliver on this. The good news is that artificial ...

For years, CX has been defined through the lenses of design, marketing, and support. Executives discuss delight, personalization, and loyalty, but often without the people who make those experiences ...

STAMFORD, Conn.--(BUSINESS WIRE)-- The increasing integration of applications for managing customer experience (CX) is changing how enterprises monitor, understand and improve interactions and ...

Qualtrics is adding a new menu of AI features that ingest huge amounts of customer data to create insights for global customers seeking to better manage customer experiences. TechRepublic Get the ...