Open-source software powers the majority of today’s businesses. An estimated 70% to 90% of modern software solutions use a code base made up of open-source components, according to 2022 data from the ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...

Open-source software tools continue to increase in popularity because of the multiple advantages they provide including lower upfront software and hardware costs, lower total-cost-of-ownership, lack ...

Open source enters 2026 as core enterprise infrastructure, with growing pressure around sustainability, governance, funding, ...