SUPERAGENT AI, Inc. today redefined insurance sales at the InsureTech Connect (ITC) conference, launching a powerful duo of specialized AI agents: the Outbound AI Agent and the Inbound AI Agent. For ...
When a call lands at a contact center (which can be physically distributed, i.e., the agents may or may not be on a single physical location), it important to route the call to an appropriate call ...
Many companies are moving beyond rigid, scripted chatbots toward more natural customer interactions. A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into ...