A new Google policy will effectively ban call-recording apps from the Play Store starting next month. Under the change, spotted earlier by Ars Technica, call recording will no longer be allowed via ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

If you’re experiencing difficulties with recording calls on your iPhone, rest assured that you’re not the only one facing this challenge. Many users encounter issues with this feature, which can arise ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions available ...

Truecaller is a leading caller identification service used by millions worldwide. Part of the reason it’s so popular is its generous feature set that gets frequently updated with new features, such as ...

If you’ve ever had the feeling that the customer service representative at the other end of the toll-free number was not really paying attention, you might be right. But they probably won’t get away ...

Do you know that you can record your WhatsApp call too? WhatsApp is the most widely used instant messaging and calling app currently and the reason is its simple-to-understand and easy-to-use ...

Good news, Android users: It no longer matters whether or not you have one of Google's latest and greatest devices—at least when it comes to recording calls with Google's Phone app. As spotted by ...

Apple’s iOS 18.1 introduces a long-awaited native call recording feature, allowing you to record and transcribe phone calls directly on your iPhone. This functionality supports both carrier and ...

5 Key Call Center Software Features + How to Judge Them Your email has been sent There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what ...

Why You Should Care: Up-to-date call center solutions that can work with thin clients, VoIP, dual-monitor PCs and Web-based clients are a gem for VARs. CallCopy is seeing healthy interest not only ...