Kixie announced today they will be launching a new and improved inbound call routing tool, adding to their suite of sales dialer features. Kixie’s new intelligent inbound routing software will allow ...

Call Routing Software Market Recent Development: Recent developments in the Call Routing Software market have seen a surge in technological innovations to address emerging challenges in customer ...

Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal. Whether you’re getting call center software for the first time or you’re ...

CHICAGO--(BUSINESS WIRE)--Motorola Solutions (NYSE: MSI) will showcase how it is modernizing Next-Generation Core Services (NGCS) to shorten response times and improve location accuracy for 911 calls ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...