Los Angeles, California - January 12, 2026 - PRESSADVANTAGE - Rocket CRM has announced continued development and ...

Poor customer experiences with call centres are being blamed on badly designed software tools, which are hampering the performance of the workers. Call centres have been told by one expert that they ...

PARIS, Oct 5 (Reuters) - Aircall, a call centre software company that has been valued at around $1 billion, said on Thursday it was in no rush for a stock market flotation, as it unveiled a new ...

PARIS, June 27 (Reuters) - Aircall, the call centre software company valued at around $1 billion, said it had exceeded $100 million in annual recurring revenue, and planned to expand in Singapore and ...

PARIS (Reuters) - Aircall, a call centre software company that has been valued at around $1 billion, on Thursday named 41-year old Scott Chancellor as its new chief executive officer. Chancellor, who ...

Call centre software company Aircall has raised a further $120 million in funding from investors including Goldman Sachs Asset Management, lifting its valuation to more than $1 billion. PARIS, June 23 ...

The authors do not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and have disclosed no relevant affiliations beyond their ...

Worker answering calls. — Image by © Tim Sandle. Worker answering calls. — Image by © Tim Sandle. Working in a call centre is the modern equivalent of Taylorist ...