The outage cut off tens of thousands of users and lasted more than six hours. The cause was not immediately clear.

When iPhones aren’t connected to a cellular network, they will typically alert the user by giving an indication in the phone’s status bar. Those notifications usually say “No Service” or “Searching,” but your phone may also say “SOS” or “SOS only.”

Even the most advanced smartphones, such as the iPhone 15, can occasionally experience cellular signal drops. This frustrating issue disrupts communication and internet access, and could arise from a range of causes including software problems, network ...

Verizon cellular customers were taking to the internet and social media Monday morning to report service issues. Starting around 9:30 a.m. Monday, Verizon outage reports began to spike on Downdetector.com. By noon, more than 100,000 reports had been ...

Customers with iPhones and other smartphones on the Verizon network report being unable to make phone calls, send text messages, or connect to the internet over 5G or LTE due to the outage. iPhone users report seeing “SOS” in the status bar, as the device cannot connect to Verizon’s network.