Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Change control can sound good on paper, but it can also be used to shut down change entirely. Here's the process controls you'll want to implement to make sure innovation stays alive and keeps you ...

Work environments are continually changing, and a company can prepare its employees for that. Learn how to support your workers and create better teamwork.

Change control can bring vast benefits to your IT environment if properly implemented and executed. Read these tips to help improve the process. Image: iStock/Ridofranz When a production environment ...

If I were to ask you, as business leaders, what keeps you up at night, chances are high that managing change would be at the top of your list. According to a study published in Harvard Business Review ...

Change management is not an option. It is an important piece of business interruption prevention and helps ensure security risk does not drift up during projects and day-to-day activities. Changes to ...

What is change management, why is it important for your business and how can you get started with it today? In my last article, I wrote about the need for customer experience professionals to not only ...

Before we get into the dirt, let’s first take a moment and talk about what Change Management is exactly. We hear that term a lot, but what does it mean? Change Management is the process by which you ...

The following are best practices relative to change control in your Service Manage 2010 Environment: Develop policies and procedures for change management. These policies and procedures should ...

When we think about organizational change management, the image of consultants in suits may come to mind, but the practice is something that everyone should understand, applicable to many cases ...

Whether adding a new manufacturing line, evaluating product formulation changes or upgrading facility utilities or infrastructure, a defined process whereby all internal stakeholders participate is ...