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On the road? Want to check your website’s traffic? Better yet, answer live chat requests from your online customers? Now you can. SmartMax, a company that provides online live chat and monitoring ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

Reddit today is giving its mobile apps a major upgrade – the first since their launch last year, when the company decided to take back control over the official Reddit experience on mobile – an ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...

BANGALORE, India, June 4, 2025 /PRNewswire/ -- Customer Support Software Market is Segmented by Type (Call Management, FS/D (Field Service and Dispatch), Contact Center), by Application (Banking, ...