A child in Texas was 9 years old when she first used the chatbot service Character.AI. It exposed her to "hypersexualized content," causing her to develop "sexualized behaviors prematurely." A chatbot ...

As a global service provider, we have been investing in AI to streamline our service environment and provide 24/7 customer service. We are continuously integrating AI-driven tools to elevate ...

Just adding a chatbot on your website or mobile app will not reduce customer service calls. Sometimes as an analyst I must tell a customer service team that it is not surprising that their ...

AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...

ATLANTA--(BUSINESS WIRE)-- Manhattan Associates Inc. (MANH) (NASDAQ: MANH) today announced that the Army & Air Force Exchange Service (a.k.a., Exchange) has successfully deployed Manhattan Active ® ...

A National Science Foundation demonstration project aimed at improving data infrastructure within the U.S. government is eyeing an artificial intelligence chatbot that could help answer questions ...

The Army & Air Force Exchange Service (AAFES), a retailer serving American soldiers, airmen, guardians and their families, has expanded its partnership with Manhattan Associates to include the ...

(Reuters) - Meta Platforms plans to test a paid subscription service for its AI-enabled chatbot Meta AI, similar to those offered by OpenAI and Microsoft to access advanced versions of their chatbots, ...

The "Chatbot Market Industry Trends and Global Forecasts to 2035: Distribution by Type of Chatbot, Type of Technology, Type of Offering, Mode of Deployment, Areas of Application, Type of End User, ...

In one of the first pieces of administrative guidance addressing the sales tax treatment of generative artificial intelligence (AI) services, the Indiana Department of Revenue (DOR) recently issued a ...