Jim is a content writer, blogger, and communications consultant. He has worked both agency-side and in-house for tech and marketing brands such as Dixons Stores Group, 3M and Perforce Software. Don’t ...

Citrix Systems Inc. has teamed up with Cisco Systems Inc. to let users easily call phone numbers that appear in any application they’re working on. With Citrix Presentation Server, enterprises can run ...

CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

Agentic VoIP follows a series of advancements introduced in 2025, including Agentic Email and Agentic Procedures, all designed to bring AI-powered intelligence into the Collections process. Together, ...

Jaxtr has begun a private beta of its click-to-call VoIP system for social networking (SN) sites, and nabbed high-profile LinkedIn co-founder Konstantin Guericke as CEO to give the start-up a boost.