On this episode of The Long View, Charles Duhigg, the author of Supercommunicators, discusses how to make conversations more productive and shares practical strategies for better communication. Benz: ...
Tough conversations with clients are inevitable, but they don't necessarily have to damage your partnership. Handling these conversations with honesty, empathy and a solution-oriented mindset can help ...
Whether it's for a first-time sales call or an interaction with a long-term client, difficult conversations seem to occur with some frequency during the sales process. Related: 7 Strategies to Succeed ...
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