In today’s competitive market, retaining clients is just as important, if not more so, than acquiring new ones. Reducing churn—clients leaving your business—requires a strategic approach centered ...

We are a leading bank dedicated to empowering corporate clients through innovative, bespoke financial solutions. Our approach is rooted in entrepreneurial skill, service excellence, and integrity, ...

According to a recent legal industry study, 1 85% of United States lawyers report that client satisfaction is critical to success, yet only 37% of those surveyed are formally measuring client ...

Customers are the lifeblood of your company, but trying to keep them happy at all times can drain resources, threaten profit margins, and sap employee morale. And sometimes, managing one client ...

A recent study has shown that advisers see their client relationship as the primary foundation of their value proposition. Fiona Mackenzie describes the importance of a good client relationship ...

“I was honestly stunned when my name was called, as I was genuinely excited just to have been nominated (a cliché, I know!). It’s an amazing personal achievement for me, having grown from an account ...

Like personal relationships, your client-agency partnership depends on open lines of communication. Even a relationship that starts on the rosiest of notes will quickly fizzle without regular contact.

Founded in 1996, Partners Group has offices across the globe, offering investment programs and custom mandates spanning private equity, private credit, infrastructure, real estate, and royalties. The ...

I am a big proponent of advisors fulfilling know your client obligations in a more meaningful way than just filling out a form. Serving a client as a trusted advisor means knowing them better and ...

First Horizon Bank has named Sequan Born Spigner as vice president and private client relationship manager at First Horizon. A native of Harlem, NY, Mr. Spigner comes to First Horizon after serving as ...

One of the most important things when it comes to running a successful digital agency is a strong relationship with clients. However, you often don’t need to look too far to find businesses and ...