No advertising campaign goes from storyboard to sales driver by itself. The client services manager is the ad agency executive who guides the campaign-building process. From client communications and ...

According to a recent legal industry study, 1 85% of United States lawyers report that client satisfaction is critical to success, yet only 37% of those surveyed are formally measuring client ...

A greater number of registered investment advisors are creating career paths for client service and operations staff, and the practice is becoming more prevalent among larger firms, according to a ...

Industry Insight from Thomson Reuters Institute, a part of Thomson Reuters. Only 27% of law firm clients are asked for formal client feedback by their firms, according to research from Thomson Reuters ...

Meetings are crucial to business success. Meetings are also crucial to the development of good client relations and customer service. Although loathed by many, well-organized meetings can provide ...

Medium Rare Content agency has announced that Rohan Green has joined its Victorian sales team as client service manager for Jetstar Media. Green spent the last two years at Tribe – initially as agency ...

ST. LOUIS– Today’s featured job is for a Client Service Manager with The St. Louis Trust Company. The position is for someone with tax and or accounting experience. The position involves frequent ...

Providing a valuable customer experience is an essential, and at times neglected, ingredient for law offices. Ultimately, clients are coming to you for advice on how your services can support their ...