Lately, it seems the more Windows computers I work on, the more users have forgotten their password, or they didn’t tell me the password, and when I can’t reach them, I am stuck with no option to get ...

When you purchase a Windows computer, you have to create a user account in order to use it. Microsoft gives you a facility to create multiple user accounts, including work or school accounts and ...

On the first day after your vacation, you sit down at your PC, type in the password — and fail. Windows says: “The password is incorrect. Please repeat the process” and expects you to click “OK.” ...

If you store information that you don't want to see if it leaks to the outside or a file that you don't want anyone to see, if the USB memory is stolen or lost, important data will be stolen. If you ...

Password resets have always been problematic for helpdesks. Not only are there significant costs associated with the password reset process, but the helpdesk staff’s time could be better spent helping ...