In Consumer Reports’ labs, we design tests that identify which products are the best at what they do. But to find out which ones are also the most reliable and make customers the happiest, we rely on ...

Consumer Reports states that Verizon, Lively, AT&T, Optimum, and USCellular are phone carriers that customers should probably avoid.

Everyone knows there are dozens of phone providers out there offering a variety of phones and services. With options like Verizon, T-Mobile, Mint Mobile and more, figuring out which one to go with can ...

Staying connected is essential for seniors across North Carolina, offering critical access to family, healthcare, and community resources. However, navigating increasingly complex mobile plans and ...

Consumer Cellular, a wireless provider that provides services designed for Americans over the age of 50, has opened its 50th store and plans to double its brick-and-mortar footprint to 100 locations ...

The outage lasted more than 10 hours and brought voice and data services to a halt for many customers of the country's largest wireless network.

ROCHESTER, N.Y. — Consumers often find themselves in a battle with big businesses when a product or service fails to meet expectations. So how do you fight a multi-billion-dollar company? News10NBC’s ...