Electric vehicles and plug-in hybrids face 80% more issues than gas-powered cars, based on Consumer Reports' survey of ...

Shopping for a printer can be tricky; however, brand reliability remains a crucial factor. Here are some brands to avoid ...

In the future, you may be able to charge an electric vehicle anywhere you park it, but for now, charging is one of the biggest factors holding back EV adoption. Still, it isn't nearly as bad as the ...

The most problem-free EV charging networks in the U.S. right now are the ones built by Tesla and Rivian, according to a new survey from Consumer Reports. The publication surveyed 1,230 owners on their ...

Nitin Malhotra, CMO at Livpure, explains why connected devices and subscription models are alleviating ownership anxiety in a category that has been functionally confusing for too long ...

Errors on credit reports. Unexpected bank and other “junk” fees. New financial products that conceal their true costs and terms. For help with those problems, millions of consumers in the U.S. have ...

Samsung is one of the biggest names in the consumer electronics and home appliances market, and its products are often lauded for their quality. But over the past half a decade or so, the company has ...

Survey identifies fake IRS agents as fastest-growing consumer complaint. — -- A new survey of American consumers shows that complaints about auto and home repairs are still at the top of the list ...

In June of 2025, I addressed the Eighth National Customer Experience Forum in Tokyo, sponsored by Salesforce Japan, NTT Marketing Act ProCX, TechMatrix, Genesys, TransCosmos and Toyo Keizai. Over 800 ...

Consumer Reports said Monday it will not recommend Apple Inc.'s newest iPhone because of reception problems caused by its antenna design. After the iPhone 4 went on sale in June, buyers started ...

Staying afloat—never mind growing—in the tightly packed, highly competitive commercial environment that typifies the modern marketplace demands a lot from a business. Chief among the survival skills ...