TORONTO — The Los Angeles Dodgers have run into a different kind of opponent in this World Series—the Toronto Blue Jays, who just know how to put the ball in play. The Blue Jays’ contact rate during ...

Contact centers today wrestle with multifaceted operational challenges that impact their ability to deliver consistent, high-quality customer experiences. These range from managing high employee ...

NEW YORK--(BUSINESS WIRE)--Smart Choice Communications (SCC) announces its Smart Contact Center to a ready marketplace. Already supporting thousands of enterprises globally, SCC continues its business ...

We’re now a full five weeks into the fantasy baseball season, and we’re all starting to get a much clearer sense of just how good (or bad) our teams may be. More stats have started to stabilize, top ...

The NC State sophomore right-hander employed a throwback, pitch-to-contact approach in the Wolfpack's 9-2 victory over Virginia. RALEIGH, N.C. -- Heath Andrews put on a vintage performance in NC State ...

ATLANTA ― The same hitting strategy that lifted the Dodgers to a dramatic victory in Game 5 of the National League Division Series on Thursday carried over to the National League Championship Series.