This as-told-to essay is based on a conversation with Daphne Tay, the founder of Singapore-based AI startup Bluente. Tay was a consultant at Bain & Company for five years. It has been edited for ...

Entrepreneurs who build successful businesses often possess a unique ability to see what others don't—the critical bottlenecks hiding in plain sight that create frustration, inefficiency, and lost ...

You can learn a lot about a leader by the way they respond when someone brings them a problem. Do they immediately jump in with a solution? Or do they pause, ask a question and guide the team toward ...

Elliot Varoy does not work for, consult, own shares in or receive funding from any company or organisation that would benefit from this article, and has disclosed no relevant affiliations beyond their ...

In “Straight Talk with Rick and Jal,” Harvard University’s Jal Mehta and I examine the reforms and enthusiasms that permeate education. In a field full of buzzwords, our goal is simple: Tell the truth ...

Sometimes you need to have a difficult conversation with a coworker. Perhaps they did something to upset you, or perhaps they engage in an ongoing behavior that is troublesome. These conversations are ...

When OpenAI announced its new shopping search capabilities, I took the news with a grain of salt (perhaps the whole shaker). For the past decade, we have watched the slow evolution of traditional ...

There may be some value in "sleeping on it"—or, at least, in taking a deep power nap for 20 minutes—when it comes to problem solving, as it may lead you to a "eureka" moment. This is the conclusion of ...