Making documentation simpler, faster, and truly team-friendly.
How to Make a Call Center Knowledge Base Reps Actually Use Your email has been sent A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource ...
Microsoft's new Project Cortex knowledge network for Microsoft 365 users, introduced on Monday by CEO Satya Nadella at the Ignite event, is powered by SharePoint and other technologies. Project Cortex ...