Tealium Context API unites data cloud depth with real-time customer context for AI agents, apps, and experiences

Tealium, the leading customer data orchestration platform, today announced the launch of Tealium Context API, an expansion of Tealium Moments API. Built for brands to capitalize on their investments ...
Forbes

The Customer API: Connecting With Customers In A Contactless Economy

Manish Sood is CTO, Founder and Chairman of Reltio, a provider of cloud data services used by enterprises to create rich customer profiles. The economic shock and social restrictions brought on by the ...
Finextra

Addressing Evolving Customer Experiences with API Technology

The strategic necessity for digital transformation has been on the rise as businesses are now realizing its importance to effectively automate day-to-day processes. According to SmartBear’s ‘State of ...
techtimes

How API Integrations enhance the customer experience workflow

The volume of data is increasing exponentially, making it more difficult to make use of it all. But this ever-increasing abundance of information creates a huge opportunity for businesses to better ...
CMS Wire

Vonage Meetings API Delivers Visual Engagement for an Enhanced Customer Journey

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has launched Vonage Meetings API, a no-code, embeddable video conferencing solution. With ...

ServiceNow reveals security issue affecting customer data, but won't reveal much on what actually happened

ServiceNow fixes API flaw which let unauthenticated attackers query some customer instance tables Issue mainly hit customers ...
CNBC

OpenAI changed its plans and won't train on customer data, Sam Altman says

OpenAI no longer relies on API customer data to train its large-language models and ChatGPT, CEO Sam Altman told CNBC. The company quietly updated its terms of use in ...

ServiceNow discloses security incident exposing customer data

ServiceNow is warning about a security incident after attackers exploited an unauthenticated access flaw through a vulnerable ...
CIO

SAP’s new API policy restricts AI access, draws customer criticism

Limiting API usage to “SAP-endorsed architectures, data services, or service-specific pathways,” SAP has encountered pushback from the DSAG user group over the scope and implications of the updated ...
Crypto Briefing

ServiceNow patches vulnerability exploited against some customers

ServiceNow confirmed attackers exploited an unauthenticated API flaw to access customer data before a June 5 patch, the third ...
SignalSCV

How do API banking solutions improve customer experience?

Companies are always searching for ways to improve the customer experience. For Indian B2B firms, API banking solutions have become a key instrument in achieving such an objective. Such solutions not ...
TechCrunch

API testing firm APIsec exposed customer data during security lapse

API testing firm APIsec has confirmed it secured an exposed internal database containing customer data, which was connected to the internet for several days without a password. The exposed APIsec ...