Cathay Financial Holdings Leverages Open-Source Small Language Models to Identify Customer Intent

To enhance operational efficiency and customer experience, Cathay Financial Holdings (Cathay FHC) continues to advance the ...
Search Engine Land

Google Ads to automatically classify conversion-based customer lists

Advertisers are now required to give Google's automated systems clearer signals about where audiences sit in the customer journey. Google is removing a layer of advertiser control over Customer Match ...
Vietnam Investment Review

Cathay Financial fine-tunes small language models to identify customer intent in financial services

Cathay Financial Holdings is leveraging fine-tuned open-source small language models to better understand local financial ...