Teams across the org need to work together to make customer communication efficient and effective. In this VB Spotlight event, learn how to manage and coordinate customer comms from every department ...

Omar El Bahr is the CCO at nandbox, he's on a quest to enable everyone to build a mobile app and improve their SEO. We're progressing toward an era of machines. It's a time in which chatbots are ...

Teams across the organization — from marketing through to operations and customer support — must communicate effectively with customers to nurture strong relationships. In this VB Spotlight, learn how ...

Rick Watkin is President & CEO of KUBRA, a leading provider of customer experience management solutions for utilities and other industries. I was watching the news a few months ago and saw several ...

Tech company customers are often like Fight Club—they don’t want to talk about vendor relationships! This presents a problem for those of us who wish to source and use customer names, profiles, and ...

From the moment a borrower expresses interest in getting a loan to the final repayment, a bank’s communication strategies shape the customer’s perception of its lending process. Many financial ...

Our sound system was on the fritz. Had been for some time. And after being tempted by a non-stop barrage of Prime Day advertising, I was primed to see what kind of a deal I could scoop up on a new ...

From the moment a borrower expresses interest in getting a loan to the final repayment, a bank’s communication strategies shape the customer’s perception of its lending process. Many financial ...

TORONTO--(BUSINESS WIRE)--Syntheia Corp. (“Syntheia” or the “Company”) (syntheia.ai), CSE – SYAI, a Canadian leader in conversational AI, announces that its innovative SaaS platform, designed to ...

This is the third story in our Looking Ahead series featuring candid interviews with east Idaho’s new mayors. Read our ...

Aurora Mobile's subsidiary, SendCloud, supports DHgate's U.S. growth by ensuring seamless customer communication amid increased user demand. Aurora Mobile Limited announced that its subsidiary, ...